Check Issue Status
Track your reported infrastructure issues submitted to LSGD
Check Your Issue Status
Enter your reference number to view the current status of your reported issue.
How Tracking Works
EasySettle forwards your report directly to the Local Self Government Department (LSGD). Since submissions are anonymous, we cannot track specific reports after submission. To check the status of your issue, you'll need to contact the relevant LSGD office directly.
Contact Your LSGD Office
To track your report, reach out to the LSGD office of the post office area where you reported the issue. You can reference the landmark you provided, district, and category of the issue to help them locate your report.
Expected Timeline
Resolution timelines vary by issue type and location. Minor issues like street light repairs may be resolved within days, while larger infrastructure projects could take weeks or months. Contact the LSGD office for accurate timelines.
What Happens Next
Your report is forwarded to the correct LSGD department based on location and issue type. The department assesses the issue, prioritizes it, and takes necessary action. Regular follow-up with your local LSGD office helps track progress.
Steps to Track Your Report
Step 1 – Note Details
Remember the landmark, district, post office, and issue category you reported. These details help the LSGD office quickly locate your report.
Step 2 – Contact LSGD
Reach out to the LSGD office email or phone number for the relevant post office area with your report details.
Step 3 – Verify Status
The LSGD office will help you find your report and provide updates on its current status and expected resolution date.
Step 4 – Follow Up
If needed, continue following up periodically to ensure action is being taken and to get resolution timelines.
Frequently Asked Questions
Can I find my report without providing location details?
സ്ഥല വിവരങ്ങൾ നൽകാതെ എന്റെ റിപ്പോർട്ട് കണ്ടെത്താൻ കഴിയുമോ?
It's difficult. Providing the landmark, post office area, and issue category greatly helps the LSGD office locate your specific report quickly among many submitted reports.
How long does it take to resolve issues?
പ്രശ്നങ്ങൾ പരിഹരിക്കാൻ കത്ര സമയ സാധ്യതയുണ്ട്?
Resolution timelines vary greatly depending on the type of issue, location, and available resources. Contact your LSGD office for specific timelines based on your report.
What if my issue hasn't been resolved within a reasonable time?
ന്യായമായ സമയത്തിന് ശേഷവും എന്റെ പ്രശ്നം പരിഹരിക്കപ്പെട്ടിട്ടില്ലെങ്കിൽ?
Continue following up with the LSGD office. You can escalate the issue to higher authorities or seek assistance through local elected representatives if needed. Document all communications for reference.
Is my report information kept confidential?
എന്റെ റിപ്പോർട്ട് വിവരങ്ങൾ ഗൗപ്യമായി സൂക്ഷിക്കപ്പെടുമോ?
Yes. EasySettle forwards your report anonymously to LSGD. Your personal information is not included unless you choose to provide it in the description field. Refer to our privacy policy for more details.
Ready to Report an Issue?
ഒരു പ്രശ്നം റിപ്പോർട്ട് ചെയ്യാൻ തയ്യാറായിട്ടുണ്ട്?
Submit your report anonymously and help improve public infrastructure in Kerala.
Report an Issue