How EasySettle Works
A simple, transparent process inspired by global best practices
Step 1 – Report
Citizens submit details about a public infrastructure issue with an optional photo.
Step 2 – Route
District, post office, and landmark help route the issue and indicate urgency.
Step 3 – Forward
The report is forwarded via email to the appropriate LSGD office.
Step 4 – Review
Authorities review and take action. EasySettle does not track the process.
Key Principles
Transparency
Clear communication on where your report goes and who receives it.
Simplicity
Minimal barriers to entry. No login required for immediate reporting.
Responsibility
Encouraging constructive participation from every citizen.
Respect
Working within existing governance mechanisms with total respect.
Disclaimer: EasySettle is a facilitation platform. Submission does not guarantee resolution. We act as a bridge between citizens and authorities.